Most Important Features:

  • AI-powered insights for deal prioritization
  • Built-in email, phone, chat, and telephony for streamlined communication
  • Comprehensive lead, deal tracking, and nurturing capabilities
  • Mobile access rated very highly for on-the-go management
  • High emphasis on automating the sales process to save time
  • Email tracking and templates
  • Integration with other Freshworks products (Freshdesk, Freshchat, etc.)
Why companies choose Freshsales?
  • User-friendly interface and easy to navigate
  • Robust free plan with unlimited users and contacts
  • Affordable pricing plans for small businesses
  • Visual sales pipeline and deal management
  • AI-powered insights and deal predictions
  • Built-in integrations with email, phone, chat, and other tools

 

Why companies resign from Freshsales?
  • Limited customization options for advanced users
  • Fewer accessibility options for collaborators
  • May not be suitable for businesses with complex integration needs